These Terms and Conditions describe the rules that govern your use of Spinfest and the relationship between us and our users. We ask that you read them carefully before registering or placing any wagers. By using the site you accept these terms and agree to comply with all account, payment and fair-play requirements set out below.
You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account. Keep your password secure and notify us immediately of any unauthorised access. We may require identity verification (KYC) at any time and withhold withdrawals until checks are complete. We reserve the right to impose account limits, suspend or close accounts where we suspect fraud, money laundering, bonus abuse or other breaches of these terms.
To register you must be at least 18 years old and have legal capacity to enter into a contract in your jurisdiction. You must not register if local law prohibits participation in online gambling. We may ask for proof of age, identity and residential address and will refuse or close any account if documentation cannot be satisfactorily provided.
Use the platform fairly and lawfully. Prohibited conduct includes collusion, creating multiple accounts, using bots or unauthorised software, chargeback abuse and any attempt to manipulate game outcomes. Abusive behaviour toward staff or other users is not tolerated and may result in account suspension. We may investigate suspicious activity and take corrective action, including voiding wagers and freezing funds.
Promotions and bonuses are subject to specific terms that apply in addition to these conditions. Wagering requirements, eligible games, maximum bet limits and expiry dates will be stated with each offer. Bonus funds are conditional and may be voided for accounts suspected of abuse. We reserve the right to change or withdraw promotions at any time and to require verification before allowing withdrawals of bonus-related winnings.
Payments are processed using approved methods and are subject to verification checks. Minimum and maximum limits may apply and processing times vary by provider. We may withhold or reverse transactions where required to meet anti-fraud or anti-money-laundering obligations. Withdrawal requests may be subject to pending and verification periods; we will notify you of any delays and provide guidance on required documentation.
If you have a complaint please contact our support team and provide full details. We will investigate and aim to resolve disputes promptly and fairly. If a resolution cannot be reached through our processes we will outline available next steps and any independent dispute-resolution options that may apply.
We may update these Terms and Conditions from time to time. We will publish the revised terms on the site and, where appropriate, notify you. Continued use of the platform after such changes constitutes acceptance of the updated terms. If you have questions about any change, please contact the support team for Spin Fest for clarification.
