This Privacy Policy explains how we collect, use and protect the personal data you provide when you create an account, play games or use services on Spinfest. We take your privacy seriously and set out what information we hold, why we process it and the choices available to you.
When you register or verify your account we collect personal information such as your name, date of birth, address, email address and contact number. We also collect identity documents where required for verification and age checks.
We gather technical information from your device and browser, including IP address, device identifiers, browser type, language settings and log data. This helps with account protection, fraud detection and service optimisation.
Transactional information covers deposits, withdrawals, bet and play history, payment method details and records of interactions with customer support. We retain this data to process payments and maintain accurate account records.
We use personal and technical data to provide and improve our services, process transactions, verify identity, prevent fraud and meet legal obligations. With your consent we may use contact details for marketing and promotional communications. We also use data to investigate and resolve disputes and to support responsible gambling measures.
We protect your information using appropriate technical and organisational measures such as encryption, access controls and staff training to reduce unauthorised access. Only authorised personnel and appointed third-party service providers are given access to the data necessary to deliver our services.
We use cookies, local storage and similar technologies for essential site functions, analytics and marketing. You can manage cookie preferences via our cookie banner or through your browser settings. Third-party providers may also set cookies when you view embedded content or external widgets.
Where applicable, you have rights to access your personal data, request correction, object to processing, restrict processing and request deletion. You may also withdraw consent to marketing at any time. These rights vary depending on local law.
You can review and update certain account information in your account settings. To request access, correction or deletion of data that cannot be changed in your profile please contact our support team at [email protected]. We may ask you to verify your identity before we act on such requests.
We share data with service providers who help deliver our services, including payment processors, identity verification firms, analytics providers and fraud prevention partners. We may disclose information when required by law or to protect the security of accounts. Transfers are limited to the extent necessary for service delivery.
We may update this policy from time to time to reflect changes in practices or legal requirements. When material changes occur we will post a revised policy on the site and, where appropriate, notify account holders. If you have any questions about Spin Fest's privacy practices please contact [email protected].
